1 (edited by anantjain60 2015-12-09 11:44:43)

Topic: FREE upgrade to VIP

Hi,
3 months ago being having 2 active refernel i requested YH to renew my VIP package for +1year
they said me to contact them nearby date to expiry of my VIP plan (9th Dec, 2015)
for the same (on 5th dec)  i again asked for +1 year renew
And till now they didn't replied


My VIP plan is expired now that's why my YH account is showing a message of unpaid invoice of renew to VIP
also there is no way to cancel this unpaid invoice
which may suspend my YH account in 1-2 weeks


Please help me in this isue

Thanks & Regards
Anant Jain

http://kdliker.com

Re: FREE upgrade to VIP

We can't thats why we do not use the upgrade service. Custom Reseller Hosting is the best option at this moment

Re: FREE upgrade to VIP

Please someone reply with helpful information

Thanks & Regards
Anant Jain

http://kdliker.com

Re: FREE upgrade to VIP

we are sorry but we as members can't do anything to help you
the live support is the only way to resolve your problem

Re: FREE upgrade to VIP

Open ticket to support team (and wait for weeks or months, and maybe at the no response). If they will act, then you will get it...

(Almost) Free cPanel Reseller hosting:

http://goo.gl/VWzhSC for only $1.99/mo.

Re: FREE upgrade to VIP

Raouf wrote:

we are sorry but we as members can't do anything to help you
the live support is the only way to resolve your problem

Live chat is off

Thanks & Regards
Anant Jain

http://kdliker.com

Re: FREE upgrade to VIP

Fhk wrote:

Open ticket to support team (and wait for weeks or months, and maybe at the no response). If they will act, then you will get it...

Now plan changed to FREE version, I can't open ticket

Thanks & Regards
Anant Jain

http://kdliker.com

Re: FREE upgrade to VIP

But I have a free plan account that can open tickets... or... reply old tickets....

(Almost) Free cPanel Reseller hosting:

http://goo.gl/VWzhSC for only $1.99/mo.