Topic: How can i cancel upgrade invoice

By mistake i click on upgrade now its showing pending all the time i login
how can i cancel the invoice ..
Support team is not replying from livechat

Re: How can i cancel upgrade invoice

Try tomorrow

Skype: joordy599

Re: How can i cancel upgrade invoice

MigReN wrote:

By mistake i click on upgrade now its showing pending all the time i login
how can i cancel the invoice ..
Support team is not replying from livechat

Contact live support on work hours. Otherwise have someone contact ticket support, but it will take up to a month to get a response -_-

u wot m8?
New Forum!

Re: How can i cancel upgrade invoice

@Makan is correct

And @MigReN be aware that if you don't close invoice within month them your YH account can be suspended

-= Extra knowledge =-
The same happened with my friend @Anand Soni on his site http://9twap.net
He called live chat
They said to open support ticket
And after opening ticket p
problem got solved in 8 hour

Thanks & Regards
Anant Jain

http://kdliker.com

Re: How can i cancel upgrade invoice

@anantjain60

i was reviewing that website and saw in about.html from hostidity? .... also tell to your friend to fix footer links smile and to remove pop-ups

Re: How can i cancel upgrade invoice

FreeHosting365 wrote:

@anantjain60

i was reviewing that website and saw in about.html from hostidity? .... also tell to your friend to fix footer links smile and to remove pop-ups

I don't know whether he copied or not
But I had forwarded your message to @Anand Soni

Thanks & Regards
Anant Jain

http://kdliker.com

Re: How can i cancel upgrade invoice

you should Contact live support until support team resolve it.

Re: How can i cancel upgrade invoice

one servers wrote:

you should Contact live support until support team resolve it.

they will tell sorry due to security reason its not possible

Re: How can i cancel upgrade invoice

genius2 wrote:
one servers wrote:

you should Contact live support until support team resolve it.

they will tell sorry due to security reason its not possible

Yes they will do exactly that. You may open a ticket. Even that it takes a long time to get an answer they will fix your problem. In livechat they will reply that they do not have permission. But you do not have to wonder cause ever hoster will do that normally for security reasons...

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Re: How can i cancel upgrade invoice

Host4Ya wrote:
genius2 wrote:
one servers wrote:

you should Contact live support until support team resolve it.

they will tell sorry due to security reason its not possible

Yes they will do exactly that. You may open a ticket. Even that it takes a long time to get an answer they will fix your problem. In livechat they will reply that they do not have permission. But you do not have to wonder cause ever hoster will do that normally for security reasons...

You did realize you have to be VIP to post tickets... O_o

u wot m8?
New Forum!

Re: How can i cancel upgrade invoice

VIP has  good quality ?

Re: How can i cancel upgrade invoice

Same quality as free package. Same servers, same errors, same issues. The only difference is you can submit tickets(sometimes get answered, sometimes not) and you get a little more space and BW per account. Supposedly, the cpu and other limits are higher but effectively, there is no difference. In my opinion, resellers are better off with the free package as the VIP/SVIP just does not add enough to the equation for the price.

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Re: How can i cancel upgrade invoice

blackienl wrote:

Same quality as free package. Same servers, same errors, same issues. The only difference is you can submit tickets(sometimes get answered, sometimes not) and you get a little more space and BW per account. Supposedly, the cpu and other limits are higher but effectively, there is no difference. In my opinion, resellers are better off with the free package as the VIP/SVIP just does not add enough to the equation for the price.

Thats the reason why they offer free vip upgrade...

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