Topic: Any Other Payment Types ? not paypal

i want to upgrade vip but when i use my paypal

it's say To complete this payment, add a debit or credit card to your PayPal account. Your card will not be charged unless the transaction amount exceeds your balance.

my balance has money.

so any other way to upgrade?

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Re: Any Other Payment Types ? not paypal

It seems that you are using youhosting standard plan, so you can't create support ticket.

Better to ask them over live chat.

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Re: Any Other Payment Types ? not paypal

RanJan wrote:

It seems that you are using youhosting standard plan, so you can't create support ticket.

Better to ask them over live chat.

i paid Invoice to upgrade vip but it's took more than 2 hours and i still not vip!

i don't know what the problem .

please help

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4 (edited by EasyAsPie 2013-12-24 03:57:07)

Re: Any Other Payment Types ? not paypal

That credit card thing happens because of PayPal. They want you to verify your account.

If your account didn't get upgraded automatically you should ask support using live chat or send them an email here: http://www.youhosting.com/en/contact.

Re: Any Other Payment Types ? not paypal

Contact support if you do not want to link your Bank account to paypal. Maybe support will understand and you can just simply send the money to a paypal account owned by YH. But the linking the bank account is an option chosen by YH, meaning they probably want to verify that you are a real person and not fraud. PayPal doesn't force it unless the seller forces it, in this case YH smile

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Re: Any Other Payment Types ? not paypal

Ahmedgalalanwar wrote:
RanJan wrote:

It seems that you are using youhosting standard plan, so you can't create support ticket.

Better to ask them over live chat.

i paid Invoice to upgrade vip but it's took more than 2 hours and i still not vip!

i don't know what the problem .

please help

Well, if you paid just wait. It's a time question.

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Re: Any Other Payment Types ? not paypal

I have the same problem with the Paypal account, does Staff resolved your problem in anyway? I really want to join YouHoust as SVIP and I hope they will help me regarding my situation.